Over the last few years, Snapdeal has created a market for itself within India. It is among the top three internet-based marketplaces of the country and has been selling almost everything under the sky. While some may like Flipkart or Amazon, some are die-hard fans of Snapdeal and they are the ones who order almost everything they need in life from Snapdeal.
With such a huge business and customer-base, Snapdeal has a good team and mechanism of customer support. In this article we are going to talk about how you can track your Snapdeal order and how you can cancel your order if you do not want the product to be shipped anymore.
How to track Snapdeal Order Online?
In order to track your Snapdeal order, there are several methods you can do. First you can call the Snapdeal support team and track the status of your order. However, since everything today is being done over internet, most of people prefer to track their orders on internet only. You should have the Order ID ready before going to the tracking link.
- Visit the link http://m.snapdeal.com/orderStatus
- In the box provided, input the Order ID and put your email address on the following box.
- Click on the tab saying, ‘Track Order’
The next page would show the details and status of your order including the place where it is right now, the estimated time and date of delivery and the mode of delivery. If the order shipment is in final phase, you can also know which courier service is supplying the order and their contact details as well.
How to cancel Snapdeal Order Online?
Once you have ordered something from Snapdeal, you always have the option to cancel your order right from the time of ordering to the time when product is delivered at your doorstep. Following are steps through which you can cancel your Snapdeal order:
- You would have to visit the Snapdeal website in order to create a cancellation request
- Visit the ‘My Orders’ link that you would find under the ‘My Account’ Section.
- You would find a Cancellation option that you would have to fill in with relevant details
- Click on ‘Submit’ after you have filled in the details. This would place you cancellation request and your cancellation would be done.
Note: The cancellation request can be done online only before the order is shipped by the vendor. Once your order is cancelled, as per the refund policy, the money you paid for the order would be refunded to the same account from which you made the payments.
Snapdeal Order Replacement
Not only can you cancel the order but you can also ask for a replacement if you have got the wrong product or you do not like the product what you have received. All this can be done online by visiting your account section on the Snapdeal website. However, before replacement, you would have to raise a replacement request and then only it would be replaced.
Snapdeal Customer care, Address and Founders.
Snapdeal was founded by Kunal bahl and Rohit Bansal in 2010. After its inception it has raised many round of funding. Customer care of Snapdeal is 09212692126.
Address of Snapdeal.
|1||Gurgaon||ASF Center and ASF Towers
UDYOG VIHAR – PHASE IV
|2||Bangalore||Jasper Infotech Pvt. Ltd.
3rd Floor,13 G Main Road,
4th Cross,Indiranagar, 2nd Stage
|3||Delhi||No. 246, Okhla Industrial Estate, Phase-III, New Delh|
Rounds of Snapdeal Funding
|Sno||Date||Funding Amount||Funded By|
|1||Jan-11||$12 Million||Nexus Venture Partners and Indo-US Venture Partners.|
|2||Jul-11||$45 Million||Bessemer Venture Partners,Nexus Venture Partners and Indo-US Venture Partners|
|3||Jun-13||$50 Million||ebay Intel Capital, Nexus Venture Partners & Others|
|4||Feb-14||$133 Million||Kalaari Capital, Nexus Venture Partners, Bessemer Venture Partners, Intel Capital and Saama Capita|
|5||May-14||$100 Million||Temasek Holdings, Blackrock, Myriad, Premji Invest, Tyborne|
|7||Aug-15||$500 Million||Alibaba, Foxconn and Softbank|