Grofers vs. Big Basket vs. Peppertap
This is the age of local e-commerce platforms, when the common populace has become busy enough to order everything that they need virtually on their mobile phone and from their computers. And the reasons behind this change in obvious. The new mobile and online stores are offering unmatched shopping experience, which gives even a better shopping interface, much better than the real shopping.
In this article, we would give you a brief description about the three most prominently emerging shopping interfaces along with providing a to-the-point comparison of the three.
Grofers is one of the most popularly emerging e-commerce mobile platform and it is making better customer experience a reality by connecting their customers to local stores. You can expect them to be a one stop shop for all your daily needs. If you have downloaded Grofers app, you can order all your items through it and get a door-step delivery in no time.
Grofers is operating in more than 27 cities in the country that covers almost all of the major cities in all parts of India. They are growing at a rate four times increase in user base every month. Their app has been downloaded more than 7 lakh times across the country.
About Big Basket
BigBasket.com is formally registered with the name of Innovative Retail Concepts Private Limited and deals in grocery and online food. They have more than 14,000 products launched on their interface and registered more than 1,000 brands with them.
Just like any other online retain store, you can find almost anything you want for your household needs, starting from packaged products, spices, seasonings, fruits and vegetables, personal care products, rice and dals, meats, etc.
They have mainly four delivery slots available with them, which is the time when your products would be delivered at your doorstep. You can chose to pay through cards or in cash, whichever is convenient to you. As of now, they are not almost nationwide, but have their presence in major metros including Delhi NCR, Chennai, Pune, Mumbai, Hyderabad, Mysore and Bangalore.
Peppertap too is an online retail grocery store catering to the daily needs of folks. It is an online windows and android application, which you can either download on your mobile or use it from computer over internet to order the things you need.
Peppertap started its online retail operations while doing some local area supplies in Gurgaon. They have focused on their quality of service and have been able to make a mark for themselves and thus operating in major cities on India. Some of the guiding principles of Peppertap are delighting metrics, instant gratification for the customers and creating more than more happy people, as they claim on their website.
|Comparison Parameter||Grofers||Big Basket||Peppertap|
|Founded in||27th December 2013||December 2011||November 2014|
|Started Operations in||India||India||India|
|Product Line||Retail Grocery needs||Retail Grocery Stores||Retail Grocery Stores|
|Cities operating in||Operating in more than 27 cities in India including all major metro cities||Only at 6 locations, namely Hyderabad, Mumbai, Pune, Chennai, Delhi NCR & Mysore||Currently operating in 19 cities in India, including major metros cities|
|Ordering Interface||Website and app||Website and app||Website and App|
|How to Order||Choose the preferred store that has the items your need and Grofers picks up that stuff from the store and delivers to your door-step in just 90 minutes. For more details on products, you can visit www.grofers.com||The items are listed on www.bigbasket.com website. You select the items, check out from the card, choose payment option and items are delivered at your door-step||You download Peppertap app from Google Store and use it for ordering from your mobile phone. Alternatively, you can order directly from www.peppertap.com|
|The minimum order value||There is no minimum order value of Grofers. However, if you order items below Rs 250, you would be charged with a fee of Rs 49 for delivery at your door-step||There is no minimum order value on Peppertap. But, if you are ordering items below value of Rs 1,000, you would be charged a nominal fee of Rs 20 for Hyderabad and Bangalore and Rs 25 for Mumbai||There is no minimum order value as such, however, there is a fee for delivery on orders below Rs 250 and the charge is Rs 50|
|Delivery Time||They claim to deliver the items to your door step with 90 minutes of ordering||Same day delivery is done only in Mumbai and Bangalore||You can order your products anytime you want and choose a delivery slot available on the application. The time you choose would be the time when your items would be delivered. They claim to deliver your stuff within 2 hours|
|Coupon Code||There are no coupon codes available as of now, to our knowledge. You can still check your app or the website for more information||Coupon codes are provided by Big Basket for its promotions. If you have a coupon code, you can redeem it at the time of finalizing your orders and before making payments.||You can add your coupon code after you have finalized your shopping cart. You would be prompted for a coupon code at the time of confirming the order. Peppertap also accepts Sodexo Coupons.|
In all, all the three shopping portals and apps are fairly new interfaces and dealing in the same retail grocery line of business. At the same time, not all of them are working in the same set of cities/towns. However, they are all there in major cities like Delhi NCR, Mumbai, Kolkata, Chennai and Bangalore.
If you are living in any of these metros, the best comparison you can make is by ordering few items from all of them at different times and evaluating yourself. Moreover, you can check out the user rating and user experiences of these emerging grocery stores and know how they have flared in their jobs so far.
Readers are free to comment to their experience and we would be glad to publish that in this page with their names.